We aim to provide a straightforward and secure payment experience for all our players. Our platform supports a range of deposit and withdrawal methods designed to accommodate diverse player preferences.
Pandido operates primarily in Canadian Dollars (CAD) for its primary market. For our players in other regions, including Europe, we offer a comprehensive selection of payment methods. These include popular options such as Visa and Mastercard for card payments, and MuchBetter and Neosurf for e-wallets and prepaid vouchers. For players who prefer digital currencies, we support a wide array of cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), USDT (across multiple networks like ERC-20, TRC-20, BEP-20, and Solana), Litecoin (LTC), Tron (TRX), BNB, Dogecoin (DOGE), Solana (SOL), and Cardano (ADA).
Deposits made through most methods are processed instantly, allowing you to begin playing without delay. This includes all fiat currency options like Visa, Mastercard, MuchBetter, and Neosurf, as well as all supported cryptocurrencies. The time for cryptocurrency deposits to reflect in your account may vary slightly depending on network confirmation times.
Withdrawal processing times are subject to our Know Your Customer (KYC) verification procedures, which are mandatory before any withdrawal can be completed. Once your account is verified, withdrawal requests are processed efficiently. While specific times can vary based on the chosen method and any necessary checks, we strive to complete all legitimate withdrawal requests as promptly as possible. Detailed information on withdrawal timelines will be provided within your account section.
We do not apply any fees for deposits. For withdrawals, while we endeavor to process them without charge, some payment providers may impose their own transaction fees. We recommend checking with your chosen payment provider for any potential charges. Minimum deposit amounts generally start from $15, and further details on transaction limits per method are available in our Payments section.
It is important to note that to ensure the security of your account and funds, a KYC verification process is required before your first withdrawal. This involves submitting necessary identification and address documents to our support team via email at support@pandido.com. This is a standard procedure to protect all parties involved.
We understand that clarity around financial transactions is important. At Pandido, we aim to provide a straightforward process for both depositing funds and withdrawing your winnings. Our platform supports a range of payment methods, and we have established clear limits to ensure security and operational efficiency.
We offer flexible deposit limits to accommodate different player preferences. For most fiat methods, the minimum deposit is $20, with maximums varying by provider, such as $4,000 for Visa/Mastercard and up to $10,000 for Neosurf. Cryptocurrencies generally have a minimum deposit of $20, with maximums typically set at $8,000 per transaction, though some methods like Bitcoin can go up to $10,000. These limits are in place to provide a secure and manageable experience.
Withdrawal limits are also structured to ensure responsible gameplay and operational integrity. While specific daily, weekly, and monthly withdrawal caps are detailed within your account settings, it is important to note that these can be influenced by your verification status and VIP level. Higher VIP tiers, for instance, may benefit from increased withdrawal thresholds.
To process withdrawals, we require Know Your Customer (KYC) verification. This is a standard procedure designed to protect our players and maintain the security of our platform. Once your identity, address, and payment method have been verified, your withdrawal requests can be processed promptly. Unverified accounts will have withdrawal requests held until the necessary documentation is submitted and approved. We recommend completing this process early to avoid any delays.
Our KYC process involves submitting standard documentation such as proof of identity (passport, driver's licence, or national ID), proof of address (utility bill or bank statement from the last three months), and proof of your payment method. These documents can be submitted via email to support@pandido.com.
We offer a variety of payment methods to suit your needs. Here is a brief overview of some common options, including their typical limits and processing times for deposits.
| Method | Min. Deposit | Max. Deposit | Deposit Speed |
|---|---|---|---|
| Visa / Mastercard | $20 | $4,000 | Instant |
| MuchBetter | $20 | $7,500 | Instant |
| Bitcoin (BTC) | $45 | $10,000 | Network confirmation time |
| USDT (TRC-20) | $20 | $8,000 | Network confirmation time |
Withdrawal times are subject to verification and vary by method. We process requests efficiently once all verification requirements are met. For the most current and detailed information regarding withdrawal processing and limits, please refer to the 'Payments' section within your Pandido account.
